Our Customers and Clients

Whether operating behind the scenes as a trusted wholesale partner or delivering memorable travel experiences directly to consumers, our approach is consistent and led by our Group Purpose: to treat everyone who travels with us like an individual we genuinely care about.
Coach Touring North Antrim Coast - ©Arthur Ward for Tourism Ireland

Our Trade Clients

Across our wholesale businesses, we work in close partnership with coach operators to provide reliable, well-designed programmes and a high level of personal service that allows our clients to operate with confidence. We value long-term relationships built on trust, transparency and mutual respect. By understanding our clients’ businesses and challenges, we aim to be more than a supplier, we strive to be a dependable partner who adds real value and supports their ongoing success.

Our Customers

Through our many consumer brands, we work directly with the people who travel with us. From the first enquiry to the final day of travel, we focus on thoughtful service, attention to detail and experiences that feel personal, authentic and memorable. We recognise that no two travellers are the same, and we take pride in creating holidays that reflect individual interests, expectations and needs.

Handshake

Our Suppliers

Established over 40 years ago, the Albatross Group has been delivering excellence in group tourism ever since. Working with us as a supplier offers opportunity, stability and long-term partnership, all underpinned by a commitment from us to work with you on a genuine win-win basis.

We aim to work as a trusted partner to our clients and customers, building strong, collaborative relationships with our suppliers. To achieve this, we look for partners who share our commitment to quality, service and reliability, and who are willing to embrace and “live” our core values while working with us to achieve shared success.

Swiss Guard head, Vatican City-133478467-123RF

Stability & Security

When you work with Albatross, you can be confident you are partnering with a financially secure and well-established business. Our commitment to suppliers is demonstrated through many long-standing relationships built over decades.

We operate a centralised accounts function dedicated to accuracy, transparency and efficiency, and each part of the Group is independently audited each year providing reassurance that you are working with a professional, reliable and stable partner.

Looking to Work With Us

With a small number of exceptions, we specialise in providing group tourism tours and packages across the United Kingdom, continental Europe and destinations further afield.

We work in long-term partnership with trade suppliers to deliver both bespoke and off-the-shelf group travel solutions to our trade and retail customers. Our supplier partners include:

  • Independently owned and privately run hotels
  • Ferry companies and Eurotunnel
  • Ocean and river cruise operators
  • Airlines
  • Restaurants
  • Tourist attractions
  • Theatres and performance venues
  • Guides and tour managers
  • Coach and group tour operators

If you work in any of the sectors above and are not currently working with us, we would be delighted to hear from you.

Please contact: groupcontracting@albatrossgroup.com