Senior Supply & Service Coordinator
Job Title Senior Supply & Service Coordinator
Job Type Full time, Permanent
Salary Depending on experience
We are seeking a Senior Supply & Service Coordinator to join our dynamic Team. This position is a great opportunity for a coordinator with a track record of effective workload management and communication. You will have excellent communication skills and the ability to thrive in a small team environment.
The Senior Supply & Service Coordinator’s role is to ensure the accurate and timely delivery of key contract information to support the activities of the various Commercial Teams (brands) throughout the Albatross Group whilst building, nurturing and maintaining key supplier relationships.
The Supply & Service Coordinators are part of a service focused Supply & Service Team, facilitating the professional, transparent, accurate and seamless communication of contract and supplier information. The Supply & Service Coordinator will take responsibility for designated geographic areas and the resolution of supplier queries & issues within those areas.
You’ll need to demonstrate the ability to contribute to a team environment as well as being enthusiastic and passionate about the role. This is an excellent opportunity to develop your knowledge and skills in a dynamic environment, at a business that cares about its employees.
Competencies for success – candidates MUST have:
- Leading by example, supporting the Supply and Service Supervisor and Director of Product Development & Supplier Relations
- Initiative coupled with excellent organisational skills
- Able to work well as part of a team
- Good interpersonal skills and an effective communicator
- A flexible and open attitude
- A proactive approach to customer service
- A proven track record of developing and maintaining excellent relationships with suppliers
- An eye for detail and the ability to follow complex procedures
- Commercial and strategic awareness with the ability and confidence to negotiate
- Excellent computer literacy
- A firm commitment to the Albatross Group’s Core Values, Vision and Mission
- A passion for travel and the holiday industry
- Excellent people skills and the ability to build, develop and maintain relationships at all levels
Some of your responsibilities will include:
The collation, loading and maintenance of supplier and marketing information, including but not limited to contracts and knowledge transfer documents including SID/VIGs; Release and update supplier allocations, working with both the individual brands, contract managers and reservations coordinators to manage allocations effectively; Pro-actively review the performance for suppliers, liaising with the relevant brand and Contract Manager; Communicate and liaise with all the individual brands, ensuring that accurate and up to date information relating to their product requirements is made readily available to them; Working closely with the Contract Managers to pro-actively manage the expectations of each brand with regards to the delivery of their respective product requirements; Be the primary point of contact for contracted suppliers and individual brands for general enquiries; Generating reports and statistics for key suppliers and members of the Group Contracting Team.
In conjunction with the relevant Contract Manager, build, maintain and support relationships with relevant key suppliers; Deliver the highest levels of client service to the Albatross Travel client & supplier base.
We offer a relaxed and fun working environment, a casual dress code, onsite parking and an attractive benefits package including enhanced annual leave, pension, flexible working and a number of travel industry perks, as well as the opportunity for further training and development within this growing team.
This is a full time permanent contract, office based, working Monday to Friday, 9.00am – 5.00pm in Larkfield. Please forward your updated CV and a motivation letter explaining why you are best suited for the role.
NO AGENCIES PLEASE