Operations Focused Tour Coordinator

Position: Operations Focused Tour Coordinator

Department: B2B Support Team

Reporting to: Support Supervisor

Location: Larkfield

Company: Albatross Travel


Brief description of the role

Continually build and improve client relationships (including visits when required) and ensure that they receive individual and respectful attention regarding any queries.

Competencies for success


Main responsibilities (core areas of work)

The Operations Focused Tour Coordinator is responsible for operating all tours within the individual client base in line with company procedures and processes.  This includes:


Please note that this list is not exhaustive.  At times the job role may be altered to help others complete their duties.


What does success look like?


Key Performance Indicators/Measures

Key relationships