Operations Focused Tour Coordinator – Trowbridge

Job Title               Tour Coordinator

Job Type              Full time, Permanent

Salary                    £18K – £20k

We are seeking an Operations Focused Tour Coordinator to join our dynamic team.  This position is a great opportunity for someone with a track record of effective workload management and communication in a fast pace environment. You will have excellent communication skills and the ability to thrive in a small team environment.

The Operations Focused Tour Coordinator is responsible for operating all tours within the individual client base in line with company procedures and processes.   The Operations Focused Tour Coordinator will continually build and improve client and supplier relationships (including visits when required).

You’ll need to demonstrate the ability to contribute to a team environment as well as being enthusiastic and passionate about the role.  This is an excellent opportunity to develop your knowledge and skills in a dynamic environment, at a business that cares about its employees.

Competencies for success candidates MUST have:

• Must be able to work well on own initiative and within the team
• Organisation skills are essential as well as an ability to prioritise workload
• Effective communication skills (internal and external)
• Strong use of English grammar (written and spoken)
• Friendly and professional telephone manner
• Be able to work under pressure and to deadlines
• Be sensitive to client needs (internal and external)
• Able to take responsibility for own work
• Strong administration skills and attention to detail
• A desire to exceed expectations in customer service
• A passion for travel
• A willingness to learn and a desire to succeed
• Commercial awareness and the ability and confidence to negotiate
• A firm commitment to the Albatross Group’s Core Values, Vision and Mission

We offer a relaxed working environment, a casual dress code, onsite parking and an attractive benefits package including enhanced annual leave, pension, and a number of travel industry perks, as well as the opportunity for further training and development within this growing team.

This is a full time contract, office based, working Monday to Friday, 9.00am – 5.00pm (however additional hours will be required due to the nature of the role) in Trowbridge. Please forward your updated CV and a motivation letter explaining why you are best suited for the role. The closing date for this role is 19th November 2018 COB

NO AGENCIES PLEASE