Knowledge Team Administration Support

Job Title: Knowledge Team Administration Support

Job Type: Full time, Temporary (Maternity Cover)

Salary: £15,000-17,000

We are seeking a Knowledge Team Administration Support to join our dynamic Team. This position is a great opportunity for an administrator with a track record of effective workload management and communication.

You will be responsible for providing the necessary administration support to the Knowledge Teams, in line with customer/supplier needs and deadlines, to help ensure that working with Albatross is effortless.

Working as part of a team, you’ll need to demonstrate the ability to contribute to a team environment as well as using your own initiative to manage your own workload.

You must be organised, provide a 1^st class customer service and handle multiple and simultaneous priorities from a range of stakeholders and maintain a high level of confidentiality and integrity.

Competencies for success – candidates MUST have:

Must be able to work well on own initiative and within the team
Organisation skills and an ability to prioritise workload are essential
Effective communication skills (internal and external)
Strong use of English grammar (written and spoken)
Friendly and professional telephone manner
Be able to work under pressure
Be sensitive to customer/supplier needs (internal and external)
Able to take responsibility for own work
Strong administration skills and attention to detail
A desire to exceed expectations in customer service
A passion for travel
A willingness to learn and desire to succeed
Commercial awareness and the ability to negotiate
A firm commitment to the Albatross Group’s Core Values, Vision and Mission

Some of your responsibilities will include: ensure that all Intranet Links are distributed to the correct people in a timely manner; ensure all Hotel first updates are sent in line with contract requirements; assist the Area Reservations Coordinators with chasing hotel requests and creating allocations where required; assist the Attraction & Event Coordinators with Ferry Bookings when required; assist the Supply & Service Coordinators with chasing and loading of contracts when required; responsibility for the management and coordination of team birthday cards; collate information for, and circulate, the list of available trips for the department; provide phone support for the Knowledge Team, taking accurate messages and passing on in a timely manner; assist entire team with research on areas where necessary, particularly when needed by Marketing; additional administrative support when required.

We offer a relaxed and fun working environment, a casual dress code, onsite parking and an attractive benefits package including enhanced annual leave, pension, flexible working and a number of travel industry perks, as well as the opportunity for further training and development within this growing team.

This is a full time temporary contract covering a maternity leave, office based, working Monday to Friday, 9.00am – 5.00pm in Larkfield. Please forward your updated CV and a motivation letter explaining why you are best suited for the role.

NO AGENCIES PLEASE.